Effective date: 1 June 2026 | Last updated: 1 June 2026

1. Who We Are (Data Controller)

  • Email:

2. What Personal Data We Collect

Category Examples Source
Identity Data full name, date of birth, national ID/passport user-supplied (account or KYC)
Contact Data email, telephone, billing & payout address user-supplied
Account Credentials hashed password, two-factor tokens user-supplied
Financial & Transaction Data card BIN, IBAN, on-chain wallet, invoices, VAT ID payment service provider / user
Creator Content Data assets uploaded, EXIF metadata, model releases user-supplied
Usage & Technical Data IP, device type, browser, pages viewed, clicks automated via logs & cookies
Marketing Preferences newsletter opt-in/opt-out, communication history user-supplied
Compliance Data PEP/sanctions screening results, risk scores third-party KYC / AML vendors

We do not intentionally collect data from children under 16. If we learn that a minor has provided personal data, we will delete it promptly.

3. Why We Process Your Data & Legal Bases

Purpose Legal Basis (GDPR) Key Data
Account creation & contract performance Art 6 (1)(b) Contract Identity, Contact, Credentials
Processing Pay In / Pay Out Art 6 (1)(b) Contract Financial & Transaction
KYC / AML & sanctions screening Art 6 (1)(c) Legal obligation Identity, Compliance
Customer support & dispute resolution Art 6 (1)(b)/(f) Contract / Legitimate interest Identity, Contact, Transaction
Marketing communications Art 6 (1)(a) Consent Contact, Marketing Prefs
Site security & fraud prevention Art 6 (1)(f) Legitimate interest Usage, Technical, Compliance
Analytics & product improvement Art 6 (1)(f) Legitimate interest Usage & Technical

Where legitimate interest is relied upon, we balance our interests with your fundamental rights and expect minimal privacy impact.

4. Cookies & Tracking Technologies

We use:

  • Essential cookies – session management, secure login.
  • Analytics cookies – page-view metrics (Matomo self-hosted).
  • Marketing cookies – only with prior consent (e.g., Meta Pixel).

Detailed cookie lifetimes, purposes, and opt-out mechanisms are set out in our Cookie Policy shown in the consent banner.

5. Marketing & Opt-Out

  • Newsletters are sent only if you tick “Subscribe”.
  • You may withdraw consent at any time via the “Unsubscribe” link or your dashboard settings.
  • We commit to no more than two promotional emails per month.

6. Disclosures & International Transfers

We share data only as necessary with:

  1. Payment processors (PCI-DSS–certified) for card and SEPA transactions.
  2. KYC/AML service providers for identity verification and sanctions checks.
  3. Cloud hosting & CDN providers (EU data centres by default).
  4. Analytics platform (EU-hosted instance).
  5. Law-enforcement or regulators when legally required.

Whenever processors are outside the EEA, we rely on:

  • Adequacy decisions (e.g., UK), or
  • Standard Contractual Clauses (SCCs) with supplementary security measures.

7. Data Retention

Data Type Retention Period Rationale
Account & Transaction 7 years after account closure Estonian Accounting Act §12
KYC & AML records 5 years after last transaction Estonian MLTFP Act §47
Marketing consent records Until withdrawal + 1 year Proof of consent
Analytics logs 26 months (aggregated thereafter) Trend analysis
Archived backups 35 days rolling Disaster recovery

8. Security Measures

  • TLS 1.3 encryption in transit; AES-256 at rest.
  • ISO 27001-aligned policies; quarterly penetration tests.
  • Role-based access control (RBAC) and hardware MFA for admin panels.
  • Continuous monitoring & automated anomaly detection.

9. Your Rights

Under GDPR you may, at no cost:

  1. Access your personal data.
  2. Rectify inaccurate or incomplete data.
  3. Erase data (“right to be forgotten”) where Art 17 applies.
  4. Restrict processing in certain circumstances.
  5. Port data to another controller.
  6. Object to processing based on legitimate interest or direct marketing.
  7. Withdraw consent at any time (does not affect legality of prior processing).

How to exercise: email info@codexnova.com or use the web-form in your dashboard. We respond within 30 days (extendable by 60 days for complex requests).

You also have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon)https://www.aki.ee, +372 627 4135.

10. Automated Decision-Making

We do not make solely automated decisions with legal or similarly significant effects.
Note: AML risk scoring is automated but reviewed by staff before any adverse action.

11. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes.

  • Notice period: 14 days via dashboard banner and email.
  • The “Last updated” date at the top indicates the current version.

12. Contact


Email:
Business hours: Mon–Fri 09:00–18:00 EET/EEST